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FAQs

 Gunners Blend Proudly Australian Made, FAQs

What is in your products? Is it safe to use?

This is a great question, and we strongly believe in "if you cant pronounce the ingredients then you shouldn't use it". Especially around your face. Our products are made from all natural ingredients sourced from a local ISO9001-2008 Certified supplier.

However we always do recommend to our customers to trial a small amount on your skin prior to use and if any irritation or rash appears to discontinue use immediately.

Please always read the ingredients of any product prior to purchase. 

Are your Products Vegan Certified?

All though our products are not certified as Vegan Friendly, we do only use all natural plant based ingredients with all of our products. 

Why do you carry the Australian Made Certification?

We believe in supporting Australian made businesses just as much as you do. We have submitted our beard, hair and skin products for authenticity that these are made right here in Australia by us for you. Check out our certificate posted to see the line up of products.

Unfortunately we can't carry this certified logo on our apparel however we ensure that the purchase of the products and work carried out to produce the end product is all done supporting our local businesses. 

How long will my order take to arrive?

Australian and International Customers

Please check out our shipping info on the link at the bottom of the page, and remember to include 1 business day for packaging and handling time.

Do you ship internationally? 

International Shipping has been re instated to select countries as listed below. All orders are shipped through Auspost and may change carrier within your country. Standard Post includes tracking (inc. email notifications) Signature on delivery option is available.

Major delay's can be still expected due to the current covid 19 pandemic.

New Zealand - Standard Post delivery time estimated 8-15 Business Days

United States - Standard Post delivery time estimated 15-25 Business Days

United Kingdom - Standard Post delivery time estimated 11-21 Business Days

VAT Tax - Purchasing and shipment of Products in UK

After January 1, 2021, import VAT and tariffs are chargeable on products purchased for delivery in the UK valued greater than £135, VAT and duties apply, and the taxes can be charged at the UK border. 

Delivered At Place (DAP). Also called delivered duty unpaid (DDU). This term indicates that the customer is to pay any import costs, such as VAT, duties, and clearing fees.

Can I track my order?

Yes, this is supplied to you after your order is placed via email. If you create an account with Gunners Blend you can login at any time to retrieve this information..

What if I want to return an item?

Please refer to our Return Policies on the footer of this web page.

How can I get in touch if I have a problem with my order?

If you have any issues with your order please get in contact via the contact us page, listed at the top of this page.

How can I pay for my order?

We offer a wide range of payment options including Gpay, Afterpay, ZipPay, Pay Pal, Humm, Poli, Credit Cards and Debit Cards

How can I stay in the loop about special offers and deals?

Simply subscribe to our newsletter below or follow us on Facebook, Twitter, Pintrest, LinkedIn or Instagram.

Are you a Wholesaler or Dropship Supplier?

Yes, we are wholesalers for many stores along with Dropshipping order fulfillment for online stores. Please click on our Contact Us page and request more information.